Question 1

What is the Minimum Order Quantity (MOQ)?

Accepted Answer

At Custom Workwear Studio (CWS), we cater to all requirements. You can order as little as 1 unit! However, bulk pricing discounts start at 100 units, making it ideal for startups, college societies, and corporate events.

Question 2

What printing methods do you support?

Accepted Answer

We support 8 state-of-the-art decoration techniques: Direct to Film (DTF) Printing, high-mesh Screen Printing, Sublimation Printing (ideal for sports jerseys), Vinyl Printing, Heat Transfer, Premium Rayon Embroidery, 3D Puff Printing, and Reflective Printing.

Question 3

How long does production and delivery take?

Accepted Answer

Our standard turnaround time is 7 to 10 business days for delivery anywhere in India. This includes printing, quality check, and transit. If you have an urgent deadline, please contact our team via WhatsApp to request priority production.

Question 4

What fabrics and GSM weights do you use?

Accepted Answer

We select premium materials: Round Neck T-shirts are made of 180 GSM combed jersey cotton, Polo T-shirts utilize 240 GSM honeycomb pique cotton, Hoodies use 320 GSM brushed fleece, and our Sports Jerseys are crafted from breathable, dry-fit moisture-wicking polyester.

Question 5

Can I see a sample mockup before printing?

Accepted Answer

Absolutely. Once you place an order, our pre-press design team audits your files and generates a digital blueprint. We will not begin production until you review and approve the design. For bulk orders, we can also organize physical print swatches.

Question 6

What file formats do you accept for design uploads?

Accepted Answer

We accept high-resolution files in JPG, JPEG, PNG, WebP, PDF, SVG, AI (Adobe Illustrator), EPS, and CDR (CorelDRAW) formats. For best printing results, vector formats (SVG, AI, PDF) are highly recommended. Maximum file size is 25MB.

Question 7

Do you deliver to cities outside Delhi?

Accepted Answer

Yes! While our printing studio is based in Delhi, we deliver nationwide. We regularly ship custom merchandise to Bengaluru, Mumbai, Pune, Chennai, Hyderabad, Kolkata, Gurgaon, Noida, and other regions across India.

Question 8

How is bulk pricing calculated?

Accepted Answer

Our bulk prices are transparent. For example, a Round Neck T-shirt drops from ₹199 to ₹169 when ordering over 100 units. Print placements are charged flat: ₹30 for front, ₹30 for back, ₹50 for front+back, and ₹80 for full print. GST is calculated at 18% as per government norms.

Frequently Asked Questions

Still Have Questions?

Ready to Design Your Custom Apparel?